Ceramic Cooktop Small/Large Single Element
From$230.00 + GST
Inclusive of part and labour
Ceramic Cooktop Dual Hotplate Element
From$240.00 + GST
Inclusive of part and labour
Standard Gas Filled Thermostats for Electric Oven
From$220.00 + GST
Inclusive of part and labour
What a repair costs
The prices above are starting prices for the replacements we are called out for most often. Each one covers the call-out, the labour and the part together. If the job turns out to need more than that one part, we tell you the cost before going any further.
For anything not on that list, we price the call-out and labour and confirm it on the phone before we book. We do not charge by the minute. Parts are extra and charged at the manufacturer’s recommended price, and we tell you what a part costs before we fit it.
What usually goes wrong
The oven is not heating, or not heating evenly. Most often a failed element or a thermostat that has drifted out of calibration. An oven that runs cold by 30 or 40 degrees will still turn on, so people often live with it for months before calling.
The fan-forced element has gone. The oven still works on conventional settings, so the symptom is usually browning on top and raw underneath, rather than no heat at all.
The grill will not come on. Usually the grill element itself or the selector switch.
Hotplates dead on one side. On a coil cooktop that is normally the element or its switch. On a ceramic cooktop it is the radiant element underneath the glass, which is a different part and a different price.
A gas burner will not light, or lights and goes out. A blocked burner port, a worn ignition electrode, or a flame failure device that is no longer holding the gas valve open. The last one is a safety device doing its job, so it should not be bypassed.
The rangehood has stopped extracting. Motor, switch, or in a lot of cases filters that have never been cleaned.
The dishwasher will not drain. Usually the pump or a blockage in the filter or the outlet hose.
Shattered oven glass
If your oven door glass has shattered and the manufacturer no longer supplies a replacement — which happens constantly on older appliances — call us. We can manufacture one for you. It is one of the more common reasons an oven that is otherwise perfectly good gets thrown out.
When a repair is not worth it
Sometimes it is not. If the cost of the parts approaches what the appliance is worth, we will say so rather than take the job. If you decide to replace it instead, we also do installation, with the price confirmed before the work starts.
Booking a repair
Tenants can book online and choose their own time. Enter the property postcode — see areas we service — and the calendar shows the next available appointments for that address. You get a confirmation email with a link to move or cancel, up to one day before.
Homeowners and private customers, please call us on (02) 9067 3131 or send a repair enquiry.
Property managers and strata: ask your tenant to book online — the form captures your agency name and work order number. See real estate and strata.
It helps to have the brand and model number ready. On most ovens it is on a plate inside the door frame; on a cooktop it is usually underneath.
Tenant booking or call (02) 9067 3131.